Login to Salesforce, and click the Charket WhatsApp App in the App Launcher. Click on the “WhatsApp Business Account” Tab.
Click the WhatsApp Social Account Name to enter the Details page. Click the Sync button in the upper right corner. Select the number of Message Templates to be synchronized, and click Sync.
After the Message Template is synchronized, it will be displayed on the details page of the WhatsApp account.
Synced Message Templates can be used in Message Resource or Chat Component to create required Template Messages to send to customers.